Any updates can be received as frequently as required. If you’d like certain family and friends to be kept up to date, please share this with your carer and it can also be included within your [...]
Prior to matching you with a carer, we have an in depth discussion to create a care plan that is bespoke to your needs, outlining exactly what you would like the carer to do and get involved in. [...]
We suggest two carers for a number of reasons, firstly when one carer’s holiday is planned, the other carer will be available to provide cover. Secondly as the role of a carer can be quite [...]
Your carer is entitled to a 2 hour break daily. For this period there are several options available; either another carer can come and support you or you may wish to spend the time on your own. [...]
It’s imperative that your live-in carer is someone who you feel comfortable with. If after meeting the carer, you have any concerns, we would commence the process of matching again. If for some [...]
In the first instance, we would have a telephone consultation, sharing your needs and following this, we will arrange an informal meeting with you. Based upon your information shared with us we [...]
